Returns & Exchanges
At Australia's Leading Brow Shop, we want you to be completely satisfied with your beauty haul. If you are not 100% happy with your purchase, we offer a 30-day return policy for unused and unopened products to ensure your brow routine remains flawless.
Check Eligibility
Ensure your items are unopened, in their original packaging, and within 30 days of the delivery date to qualify for a return or exchange.
Contact Our Team
Email our support desk with your order number and a brief explanation of the return to receive your unique Return Authorization (RA) number.
Secure Packaging
Carefully pack your items and include your RA number inside the parcel to prevent any damage during transit back to our warehouse.
Refund Processing
Once we receive and inspect your return, we will process your refund or store credit within 5-7 business days via your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing